LinktGO support

How can we help you? Complete the form below and we’ll respond within 2 days.

 
 

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  • Can I use LinktGO for rental or hire cars?

    Can I use LinktGO for rental or hire cars?

    When driving a rental vehicle, please check with your rental company about how to pay for travel on toll roads, as many of their cars come equipped with toll payment accounts.

    If the car you’re renting isn’t already connected to a toll payment account, you can use LinktGO. Download and register the rental car to the app before driving on a toll road.

    If you've already travelled, LinktGO can cover travel on selected toll roads for up to 72 hours prior to registering to the app. See I took a trip before registering to LinktGO.

    Alternatively, you can open an account at linkt.com.au, to cover travel up to 7 days prior to registering.

    Remember to remove the rental vehicle from the app when you return it so you don't get the next customer's trips. Just deleting the app will not stop toll tracking on the vehicle. Don't worry, even after you've removed the vehicle, you'll receive your trips for payment.

    iOS: More > My vehicles > Remove

     

    Android: Menu > My vehicles > Remove

     

  • I have a Linkt Tag account. Can I use LinktGO?

    I have a Linkt Tag account. Can I use LinktGO?

    LinktGO is not designed to be used in conjunction with an existing toll account, tag or pass. Using both may result in being double-charged.

    If you're a frequent toll road user, a tag account will save money on fees. If you already have a Linkt account, you can log in to your account using the Linkt app, which lets you top up, make payments and more on the go. Download here:

    If you decide you'd like to use LinktGO, for the best experience, we recommend removing the vehicle you plan to use with LinktGO from any existing account or pass before registering to LinktGO.

  • How do I get help with the LinktGO mobile app?

    How do I get help with the LinktGO mobile app?

    The LinktGO app support team is on hand to answer your inquires and receive your feedback.

    To get in touch, contact LinktGO through the Help Centre in the LinktGO app or send us a note.

    Contact LinktGO app user support